Porlex distribution in North America is managed by Eight Ounce Coffee Ltd. Please fill out the following form to contact Eight Ounce.
We are the North American Distributor for Porlex, and are not able to assist with purchases made outside of North America, or from un-authorized retailers, or any item purchased from large third party websites such as Amazon or eBay.
Please note that we cannot cover warranty for Porlex products purchased on Amazon or eBay. If you need warranty support or replacement part coverage and have purchased on either of these websites, please refer directly to the seller.